Unlimited IT Support

 Unlimited IT Support packages give you all the benefits of an in-house IT team without the high costs of payroll and overtime.

 

A single, monthly fee covers all your operational IT needs. Unlimited remote IT support for your desktop or laptop computers, plus added proactive monitoring of your servers. Unlimited IT support packages include all of the following;

  • Proactive Response – Our technicians resolve detected errors without bothering your team.
  • Disaster Recovery Test – Regular tests to ensure your back up data is recoverable.
  • Automatic Patching – Out of hours installation of Microsoft Windows patches reduces interruptions and increases security and reliability.
  • Strategy – Quarterly review of your IT systems to ensure they are meeting business needs.
  • Discounted Project Work – Reduction in rates for any project work.
  • Cost Management – Piece of mind with guaranteed monthly fees.
  • Service Desk Support – Onsite IT support and Remote IT Support when you need it
  • Office 365 – we include our Office 365 services as part of a bundle if required
  • Hosted Antivirus – is included as standard with all our unlimited IT support packages

 

Adept IT partner closely with your business to develop an intimate understanding of your requirements. Our technicians manage and maintain all your critical services – including cloud or on-premise backups, antivirus updates, computer and server patching and capacity management. We include free advice on how to lower costs on design, implementation or project-based work.