Cloud Solution Provider
The Microsoft Cloud Solution Provider program
allows Adept IT to provide direct billing for the Microsoft Office 365 platform, meaning we can offer and support best-of-breed cloud solutions, on a monthly basis.
[Melbourne, Australia— July 9, 2015 ] Adept IT today announced its participation in the Microsoft Cloud Solution Provider program (CSP). The program allows partners to address customer IT needs across productivity, infrastructure and CRM with Office 365, Microsoft Intune, Enterprise Mobility Suite, Microsoft Azure and CRM Online. The program is designed to strengthen customer relationships and expand cloud sales opportunities by enabling partners to own and control the customer billing, sell integrated offers and services in a single package, as well as directly provision, manage and support products and services.
Starting today, Adept IT owns the complete customer lifecycle, allowing it to easily sell Microsoft cloud services and help customers realize the benefits of the cloud by owning the entire billing process and directly managing support. Adept IT has joined the program as a 1-Tier partner, selling Microsoft cloud services directly to customers. 1-Tier includes partners with broad market reach, a 24/7 technical support relationship with their customers as well as direct ownership of the billing.
We are seeing tremendous interest in cloud technologies such as Office 365 and Azure ,” said Andy Egan, Managing Director at Adept IT. “Joining the Cloud Solution Provider program was the logical choice for our customers, allowing us to build stronger relationships and provide them with the best cloud solutions possible to propel their business.
“Through the Cloud Solution Provider program we work closely with our hosting partners to deliver flexible solutions that combine Microsoft technologies with partner expertise and services,” said Aziz Benmalek, vice president, Worldwide Hosting and Cloud Services at Microsoft Corp. “This opens up massive opportunities for partners to package their solutions with Microsoft cloud offerings and provides customers with a custom roadmap to the cloud.”
Adept IT is all about making the transition to the cloud simple. We analyse and identify the needs of our clients, then manage the entire migration process. After-migration support is included in the monthly fee and is available 24×7. Our technicians work closely with Microsoft when neccessary, meaning customers can avoid the technical jargon and focus on their business.
Adept IT is a IT support provider based in Melbourne. Through the Microsoft CSP, we manage, support and maintain our client’s Office 365 platforms accounts both in Australia and globally. Our aim is to provide simplified IT systems and support to our customers, maintaining the technology that helps drive their business.