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Melbourne IT Spam alert – Suspended Domain

Posted by on November 4, 2015 in News | 0 comments

Melbourne IT Spam alert – Suspended Domain

Melbourne IT is one of the primary domain name registrars. Recently, we received multiple emails over several days, telling us our domain with Melbourne IT had been suspended for violation of an abuse policy. These are definitely false alerts and we do not recommend following any of the links in the emails. Melbourne IT have confirmed these are false emails :   In our notes below, you can see the why these spam emails are so tricky. In this case,it’s definitely not from Melbourne IT The From address is incorrect – primarily...

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Small Businesses Benefit From Managed IT Services

Posted by on October 8, 2015 in Experienced, Technical | 0 comments

From start-ups to multi-billion dollar businesses, everyone is looking for ways to cut costs while turning a profit. In fact, many companies are just trying to keep things in the black, however that does not eliminate the need for practices that will improve and grow these businesses. Since few people have the expertise to manage much of today’s technology, a certain percentage of their budgets should be allocated to IT and software applications maintenance. Here are ways that Managed IT Services benefit small and medium businesses....

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Small business IT support, do I really need it?

Posted by on October 1, 2015 in News | 0 comments

Small business IT support, do I really need it?

When determining the affordability and ROI of engaging with small business it support providers, small business owners often find themselves in a position of trying to balance a limited budget while making sure they have the proper tools to grow their business. It is a challenge many business owners face, in that they recognize the need for additional products or services that will allow their business to continue to thrive. However, funds may be in short supply to achieve these goals. This is especially true today, when small business owners...

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Microsoft Authorised Education Reseller Melbourne

Posted by on September 18, 2015 in News | 0 comments

Microsoft Authorised Education Reseller Melbourne

Adept IT becomes a Microsoft Authorised Education Reseller in Melbourne Adept IT today announces it has become a Microsoft Authorised Education Reseller (AER), demonstrating its ability to meet Microsoft academic customers’ evolving needs in a busy, dynamic business environment. To earn the AER authorisation, partners must undertake a test to prove their level of academic licensing and market expertise. The AER program is designed to train participating partners on Microsoft’s Academic licensing, authorise them to purchase and...

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Free IT Support

Posted by on July 14, 2015 in News, Technical | 0 comments

Free IT Support

Our Free IT Support platform lets you obtain quick help or advice with your IT issues. If you have a simple matter, our team are now providing limited free IT support via our live chat module. This service commences on the 14th of July,and is dependent on technician availability. If you require specific availability at a specific time, you may find our IT Support plans more appropriate.           Prior to commencing a support chat, we request you review and accept the following conditions of this offer: This service...

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Cloud Solution Provider

Posted by on July 9, 2015 in Experienced, News, Partnerships, Proactive, Technical | 0 comments

Cloud Solution Provider

The Microsoft Cloud Solution Provider program allows Adept IT to provide direct billing for the Microsoft Office 365 platform, meaning we can offer and support best-of-breed cloud solutions, on a monthly basis.     [Melbourne, Australia— July 9, 2015 ] Adept IT today announced its participation in the Microsoft Cloud Solution Provider program (CSP). The program allows partners to address customer IT needs across productivity, infrastructure and CRM with Office 365, Microsoft Intune, Enterprise Mobility Suite, Microsoft Azure and CRM...

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No Wireless network found

Posted by on June 11, 2015 in Experienced, News, Technical | 0 comments

No Wireless network found

Today we were asked by a customer why their desktop computer couldn’t connect to a wireless network. Some initial questions helped confirm this was a desktop rather than wireless network issue. See how we helped them fix their wireless network issue.   Wireless network support Here’s the instructions we gave our customer. These instructions only work if the network isn’t detected. If you can’t connect to a wireless network that you can see, there may be a different issue.     Right click on the...

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Windows 10 upgrade

Posted by on June 4, 2015 in News, Passionate, Technical | 0 comments

Windows 10 upgrade

Microsoft have announced the release date for Windows 10 as July 29 2015. Users of Windows 7 and Windows 8 are entitled to free upgrades and pre-registration has already commenced. Below are some common questions we’ve already been asked about the upgrade. What is this? Microsoft are about to release the newest version of their desktop software, Windows 10. It represents some major changes from the Windows 8 interface that everyone has learned to accept. Why is it happening? As part of routine Windows Updating that computers undertake to...

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Does my laptop support multiple displays?

Posted by on June 2, 2015 in Case Studies, News, Passionate, Technical | 0 comments

Does my laptop support multiple displays?

Having multiple computer screens gives you additional space to work in and is especially handy when comparing documents side by side. While this is primarily the realm of desktop computers, as part of our laptop support offering, our client asked us to improve the productivity on their fleet. New laptop setup While laptops do allow you to plug in additional screens, it’s cumbersome if you’re often moving around with your laptop like these team members are. You need something a bit more flexible, so Adept IT supplied and installed...

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Windows 2003 upgrade to avoid security holes

Posted by on May 25, 2015 in News, Proactive, Technical | 0 comments

Windows 2003 upgrade to avoid security holes

You may have heard that Microsoft will no longer provide support or security fixes for Windows 2003 after July 2015. Did you know that in at least one instance, Microsoft have already announced they won’t patch a critical flaw in Server 2003? This gives you a strong reason to perform a Windows 2003 upgrade.   While it’s true that the software will continue working, critical security updates will no longer be available. As an example a new security issue named “jasbug” has recently been fixed. This particular...

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