Onsite IT Support
Onsite IT support.
Our onsite IT services are available separately or as part of our unlimited IT support packages. Based in Werribee, our onsite IT support technicians provide onsite IT support in both Melbourne and Geelong as well as the surrounding areas and are equipped to handle all your IT support needs.
The Adept IT team have years of industry experience, certification and training and can handle hardware and software diagnostics, troubleshooting and repairs from the simple to the extremely complex. We provide expert IT assistance, solving your IT problems and reducing business stress through our onsite IT support service.
When you experience an IT problem that requires expert onsite IT support, our IT support technicians will visit you and ensure you get the specialised IT support assistance you require. Our technicians are trained in analysing issues and determining the best course of action to resolve the immediate need and then follow up with ongoing actions to return your IT platform to peak operating efficiency.
Why do I need onsite IT support?
Onsite IT support can be used for regular proactive maintenance, such as keeping all your systems up to date, resolving day to day issues or providing one-to-one training and guidance like that received from an internal IT department.
Emergency onsite IT support issues could include from server hardware or software failures, internet provider issues, or network faults.
What do I get with onsite IT support?
Onsite IT support with Adept IT includes the following:
- Trained and certified IT technicians to attend your office or location
- Casual or on-demand hourly rates, agreed to prior to commencement
- Guaranteed arrival and response times
- Total dedication from your onsite IT technician
- Daily or half-daily discounted rates
- IT assistance with a full range of software and hardware environments
- Regular scheduled onsite IT support if requested