Technology Platform

In order to best support our clients, we have the following minimum technology requirements. These requirements may change from time to time and will be updated on this website.

Security Requirements

  • All accounts should be protected with Multi Factor Authentication at a minimum with a preference to phishing-resistant MFA
  • A minimum of two Administrative accounts for each platform or service, one to be held by Adept IT and one to be held by the client
  • DNS provider should support DNS SEC, Text Records to create SPF, DKIM and DMARC records
  • A valid contact for financial purposes shall be listed on every domain not hosted by Adept IT

Personal Computer Minimum Requirements

  • Less than 3 years old OR covered by manufacturer’s warranty and not exceeding 6 years
  • Tier 1 business grade vendors (eg HP, Dell) and business grade models
  • Intel Core i5 or AMD Ryzen 5 Processor or higher
  • 16GB RAM minimum
  • Solid State Disk 256GB or higher primary disk
  • Windows 11 Professional, Business or Enterprise
  • Microsoft Office 2024 or newer; or ; Microsoft 365

 

Network Minimum Requirements

  • Next Generation Firewall with active subscription (eg FortiGate, Meraki, Aruba, Sophos)
  • Business grade managed switches & Wireless Access Points (eg Aruba, FortiNet, Meraki, Unifi)
  • Wireless Access Points should support WPA2 at a minimum, with WPA3 being preferred
  • NBN 50/20 service or higher

 

Server Requirements

  • Tier 1 hardware vendor (eg HPE, Dell) less than 5 years old
  • Covered by manufacturer’s Next Business Day warranty (or higher)
  • Windows Server 2022 Standard or higher
  • Solid State Disks with hardware RAID controller, RAID1/5/6/10
  • Synology DSM 7 or higher

 

Supported Backup Requirements

  • Veeam Backup for Office 365
  • Veeam Backup and Recovery
  • DropSuite backup platform
  • Synology Active Backup
  • Altaro

 

Last updated: 31/07/2026