Adept IT manage our business IT services. Every request is tracked and followed up efficiently. Assistance is provided promptly. The team is friendly, helpful and always value-add. Its a great feeling to know that our information is in good hands and is being managed expertly. Thanks!
We found Adept IT through Microsoft, who referred us to a partner in our area. We have been very impressed by the responsiveness of Adept IT. After meeting with us, they proposed several solutions which met our requirements. The delivery of our chosen solution occurred in less time than anticipated with no unexpected costs or surprises. We’re happy to have found Adept IT and continue to use them on an as-needed basis, as we trust that they will deliver on their promises, with a very high level of service.
Andrew and his team have been managing our business IT for years. Our constant need for change has been met with accurate, professional, and future thinking advice and service. Cannot recommend Adept IT highly enough.
We took on Adept IT as an APAC support contractor 8 years ago and they have assisted our team 5 days a week ever since, including general technical support and T3 escalations for many of our larger clients. Would highly recommend Andy and his team to any future customer.
I’m very happy with Adept IT, they are extremely responsive and provide a great service.
I have used Adept IT for my business and my personal IT setups including email, server modifications and staff set ups for over 4 years.
They are responsive first and foremost and get the job done without the obstacles and this as a small business means time I get back which is precious. Cost is well placed within the market and I have tested before and will again and the team here come out very competitive each time.
I have used Andy now for approximately 10 years over different clubs and I have recommended him to many others. I have had a managed service before but it was in no way close to Adept IT. These are the benefits:
– Andy is one of the most honest people I have ever met.
– He researches before he makes a recommendation to get the best outcome for the customer.
– He does not change things for the sake of change. If something needs to go he will let you know how long you have so you can prepare.
As someone who used to run a Computer Troubleshooters franchise, I’m extremely impressed with the knowledge and service delivery of Adept IT and would not hesitate to recommend them. I’m particularly happy with the remote access to work on emails and files 24/7, even on my phone. It makes it really easy to set up a remote office.
In 2018 we decided to start using servers and after a lot of research found Andrew Egan from Adept IT who we found to be very knowledgeable and very reasonably priced. We went with Adept IT due to Andrews honesty and knowledge. One year has passed and their service has been next to none. I would confidently recommend Adept IT for any IT support and solutions.
Andrew has been absolutely fantastic with his customer service when ever needed!! Always ready to help out when required.
Adept IT are efficient, professional & able to resolve & respond to issues very promptly. They provide effective solutions that allow you to get back to running your business & doing what you do best. Highly recommended.
Fantastic service always helpful and resolves issue’s!!!! Thanks Andy for all your help would highly recommend this business.
Great, fast service.
Andy and the team at Adept have been delivering
I was surprised how much knowledge Adept Small Business IT had. I am a director of a local accounting practice, and was in search of a full IT solution, not only did Adept SB IT deliver on time, on budget, they exceeded my expectations. We were provided with a professional service package that suited our business. I would highly recommend Adept SB IT to anyone / any business requiring IT services. The proprietor is friendly and speaks plain English, helping us really understand our business’s IT requirements.
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